I would have to say one of the best “friends” of the concierge is the bellman or Doorman at the property you work. Some say they would be the enemy as they usually steal the transportation commission you try to book and a lot of the guests think of them as the gatekeepers of the city. I do agree with a majority of that. They are the ones that usually know the undercover parties, are way more down to earth and have great “on the ground” knowledge. As you do your best to know your the area where you are working you can’t know everything and they are the perfect fit to fill the gaps you don’t have.
They are the ones you have a crush on. The one night stand that you can’t take home to mom. The fun!
Keep them on your side.